Contact The Tracking Co
No hold music. No bots. You'll hear back from a real person — usually the same day.
- 083 399 9937
- info@thetrackingco.co.za
- Mon–Fri 08:00–17:00
We read every message ourselves.
Small team. Direct line. No bots sorting your emails into folders.
- Quote and pricing questions
- Fleet tracking consultations
- Technical and platform support
- Installation guidance
- Billing and account queries
Before you ask, answered.
Do you offer installation in Cape Town?
Yes — we install hardwired devices across the Cape Town metro, typically within 72 hours of ordering. OBD Mini trackers are plug-and-play and require no installation at all. Nationwide installation is also available through our partner network.
How long does it take to get set up?
OBD Mini devices are live within minutes of plugging in. For hardwired installs in Cape Town the turnaround is usually 2–3 business days. Once installed, your platform access is activated immediately — you'll be tracking the same day.
Can I add more vehicles later?
Yes, any time. You can order additional devices and add them to your account yourself — no waiting on us to action it. Each device runs on its own monthly or annual subscription, and bulk fleet pricing is available if you're adding 5 or more.
What happens if I want to cancel?
Just let us know — we ask for 30 days' notice. There are no contracts and no cancellation fees. Your subscription stops at the end of the notice period, and the hardware is yours to keep — move it to another provider or keep it as a spare.